What we collect
Your name, email, shipping and billing address, phone, measurements, order history, payment metadata (not the card number itself — that lives with Stripe), and site analytics. Newsletter only if you opt in.
Why we collect it
To make the piece, ship the piece, and talk to you about the piece. We send the atelier note only if you've opted in.
What we don't do
No selling lists. No third-party advertising trackers. No facial recognition. No AI training on customer images.
Third parties we use
The atelier runs on a small set of careful suppliers. Each handles a single concern, and we list them by name so you can read their policies yourself.
Stripe
Payment processing. PCI-DSS Level 1. Stripe-secured.
Resend
Transactional and marketing email — order confirmations and the atelier note.
Cloudflare
Image hosting and content delivery (CDN).
Sanity
The headless CMS where editorial copy lives.
Microsoft Azure
Australia East data centres — the application servers and the Postgres database. Data lives in Australia where possible.
Your APP 12 rights
Under Australian Privacy Principle 12, you can request a copy of the personal information we hold about you, request a correction, or request deletion. We respond within 30 days as the Act requires. Write to privacy@aratrikkaz.com.
Cookies
Only the functional ones (cart, authentication). No analytics cookies until you accept the consent banner.
Children
We don't sell to under-18s. We don't knowingly collect data from them.
Notifiable data breach
If a breach occurs that's likely to cause serious harm, we notify you and the Office of the Australian Information Commissioner (OAIC) within the timelines set by the Act. Our internal NDB process is documented at /admin/ndb (atelier-internal).
Changes to this policy
This policy is versioned. Changes are shown here, and the previous version is archived so you can compare.
Contact
Write to Ketki at privacy@aratrikkaz.com or via /contact.
Last updated 24 May 2026 · v1.0