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Policies

Your Data Rights

Last updated · 17 May 2026

A plain-language summary of the rights you have over personal data we hold about you, organised by jurisdiction.

If you are in Australia

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):

  • APP 1 — open and transparent management of personal information. See our Privacy Policy.
  • APP 6 — we use your information only for the purpose we collected it (fulfilling your order, providing customer service), unless you consent otherwise.
  • APP 12 — you can request access to the personal information we hold about you. We respond within 30 days. Free of charge.
  • APP 13 — you can request correction of inaccurate information at any time.
  • Notifiable Data Breaches scheme — if your data is involved in a breach likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) within 72 hours.
  • You may lodge a complaint with the OAIC at oaic.gov.au if you believe we have mishandled your data.

If you are in the European Economic Area or United Kingdom

Under the EU GDPR and UK GDPR, you have the right to:

  • Access — get a copy of the personal data we hold about you
  • Rectification — correct inaccurate data
  • Erasure ("right to be forgotten") — request deletion in certain circumstances
  • Restrict processing — temporarily limit our use of your data
  • Data portability — receive your data in a structured, machine-readable format
  • Object — to processing based on legitimate interests or direct marketing
  • Withdraw consent — at any time, for any consent-based processing
  • Lodge a complaint with your local supervisory authority

If you are in California or other CCPA states

Under the California Consumer Privacy Act (CCPA) and CPRA, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Delete personal information (with limited exceptions)
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information — we do not sell data, but you can opt out of cross-context behavioural advertising
  • Limit use of sensitive personal information
  • Non-discrimination for exercising any of these rights

If you are in Canada

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access and request correction of your personal information, and to know how it is used. Provincial privacy laws (e.g. PIPA, Quebec Law 25) may grant additional rights.

If you are in India

Under the Digital Personal Data Protection Act 2023 (DPDP), you have the right to access, correct, update, and erase your personal data, and to nominate a person who may exercise your rights in case of your death or incapacity.

If you are in Singapore or the UAE

Under Singapore's PDPA and the UAE's PDPL, you have substantially similar rights — access, correction, withdrawal of consent, and complaint to your respective regulator (PDPC and UAE Data Office).

How to exercise your rights

Email privacy@aratrikkaz.com from the email address on your account. Tell us which right you wish to exercise. We will respond within 30 days (or sooner where required by your jurisdiction).

We may need to verify your identity before acting on your request to prevent fraud — this is for your protection.

Data we never collect

  • Credit card details — handled directly by Stripe; we never see them
  • Biometric data
  • Government identifiers (driver's licence, passport) — except where legally required for international shipping customs declarations
  • Health information
  • Children's data — our service is not directed at people under 16

Worldwide shipping

Duties prepaid to AU, US, UK, Canada, NZ, Singapore, UAE.

Custom stitched

Cut to your measurements. Lifetime re-tailoring if your fit changes.

30-day returns

Unworn pre-stitched pieces. Custom pieces non-refundable per ACL.

WhatsApp concierge

Ketaki and the team reply within 12 business hours.